Privacy Notice

Last updated 21 March 2026

This Privacy Notice for Auravere (‘we’, ‘us’, or ‘our’) describes how and why we might access, collect, store, use, and share (‘process’) your personal information when you use our services, including when you visit our website at https://www.auravere.com or engage with us in other related ways, including any marketing or events.

If you have questions or concerns, reading this notice will help you understand your rights and choices. If you do not agree with our policies and practices, please do not use our services. You can contact us at [email protected].

Summary of Key Points

Table of Contents

1. What information do we collect?

Personal information you disclose to us

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, participate in activities on the services, or otherwise contact us. We do not process sensitive personal information. All personal information you provide must be true, complete, and accurate, and you must notify us of any changes.

Information automatically collected

We automatically collect certain information when you visit, use, or navigate the services. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and information about how and when you use our services. This information is primarily needed to maintain the security and operation of our services, and for our internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies. You can find out more in our Cookie Notice.

The information we collect includes:

• Log and usage data. Service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our services. This may include your IP address, device information, browser type and settings, and information about your activity in the services such as the date and time stamps associated with your usage, pages and files viewed, searches, and other actions you take.
• Device data. Information about your computer, phone, tablet, or other device you use to access the services. This may include your IP address or proxy server, device and application identification numbers, location, browser type, hardware model, internet service provider, operating system, and system configuration information.
• Location data. Information about your device’s location, which can be either precise or imprecise. You can opt out of allowing us to collect this information either by refusing access or by disabling your location setting on your device. However, if you choose to opt out, you may not be able to use certain aspects of the services.

2. How do we process your information?

We process your information to provide, improve, and administer our services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your personal information for a variety of reasons depending on how you interact with our services, including to save or protect an individual’s vital interest, such as to prevent harm.

3. What legal bases do we rely on to process your information?

The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. We may rely on the following:

• Consent. We may process your information if you have given us permission to use your personal information for a specific purpose. You can withdraw your consent at any time by contacting us using the details in section 12.
• Legal obligations. We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.
• Vital interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.

4. When and with whom do we share your personal information?

Vendors, consultants, and other third-party service providers. We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. We have contracts in place with our third parties designed to safeguard your personal information. They cannot do anything with your personal information unless we have instructed them to do it, will not share it with any other organisation, and commit to protect and retain it only as we instruct.

The categories of third parties we may share personal information with are:

• Website hosting service providers
• Performance monitoring tools

We may also need to share your personal information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

5. Do we use cookies and other tracking technologies?

We may use cookies and similar tracking technologies such as web beacons and pixels to gather information when you interact with our services. Some tracking technologies help us maintain the security of our services, prevent crashes, fix bugs, save your preferences, and assist with basic site functions.

We also permit third parties and service providers to use online tracking technologies on our services for analytics and advertising purposes, including to help manage and display advertisements and tailor them to your interests.

Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.

6. How long do we keep your information?

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law, such as for tax, accounting, or other legal requirements.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise it. If this is not possible, for example because your personal information has been stored in backup archives, we will securely store it and isolate it from any further processing until deletion is possible.

7. How do we keep your information safe?

We have implemented appropriate and reasonable technical and organisational security measures designed to protect the security of any personal information we process. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure. We cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. You should only access the services within a secure environment.

8. Do we collect information from minors?

We do not knowingly collect, solicit data from, or market to children under 18 years of age, nor do we knowingly sell such personal information. By using the services, you represent that you are at least 18, or that you are the parent or guardian of a minor and consent to that minor’s use of the services.

If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data. If you become aware of any data we may have collected from children under 18, please contact us at [email protected].

9. What are your privacy rights?

In some regions such as the European Economic Area (EEA), United Kingdom (UK), and Switzerland, you have certain rights under applicable data protection laws. These may include the right to:

• Request access to and obtain a copy of your personal information
• Request rectification or erasure
• Restrict the processing of your personal information
• Data portability where applicable
• Not be subject to automated decision-making

In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us using the details in section 12.

If you are located in the EEA or UK and believe we are unlawfully processing your personal information, you have the right to complain to your Member State data protection authority or the UK data protection authority. If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner.

Withdrawing your consent. If we are relying on your consent to process your personal information, you have the right to withdraw it at any time by contacting us using the details in section 12. Note this will not affect the lawfulness of any processing before withdrawal, nor processing conducted on other legal bases.

Cookies and similar technologies. Most web browsers accept cookies by default. You can usually set your browser to remove or reject cookies, though this could affect certain features or services. See our Cookie Notice for further information.

For any questions about your privacy rights, email us at [email protected].

10. Controls for Do-Not-Track features

Most web browsers and some mobile operating systems include a Do-Not-Track (‘DNT’) feature you can activate to signal your preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognising and implementing DNT signals has currently been finalised. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard is adopted that we must follow in the future, we will update this notice accordingly.

11. Do we make updates to this notice?

Yes, we will update this notice as necessary to stay compliant with relevant laws. The updated version will be indicated by an updated date at the top of this Privacy Notice. If we make material changes, we may notify you by prominently posting a notice or by directly sending you a notification. We encourage you to review this notice frequently.

12. How can you contact us about this notice?

13. How can you review, update, or delete the data we collect from you?

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, details about how we have processed it, corrections to inaccuracies, or deletion of your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law.

To request to review, update, or delete your personal information, please submit a data subject access request.